Question
Asked by James Wilson from UK | April 25,2025 17:08
About:Beijing Trips
LHR to Tokyo air china with 1hr 5 min terminal 3 transit.
If I miss the transit as the stop is too short. The ticket is straight through so the airline sell with the short transfer. Which is tight, if I can’t make it although I called them and they said it’s their responsibility. What do I do if I can’t make the transfer even if it is all in terminal 3? Will air china just put me on the next flight and if so who do I speak to?
Answers (1)
Answered by travelintochina | April 25,2025 17:08
If you’ve purchased an Air China connecting flight ticket with a 1-hour 5-minute transfer at Terminal 3, the airline will take responsibility and arrange the next available flight if you miss the connection due to scheduling issues. Upon arrival, go directly to Air China’s transfer counter in Terminal 3’s international transfer area, or call their global customer service hotline (+86-10-95583) to explain the situation—staff will prioritize coordinating the nearest flight and may provide accommodation or meal compensation if needed.
